Cancellation made 61 days and above before check-in: No Charge (Full Refund)

Cancellation between 60 to 31 days before check-in: 75% refundable

Cancellation between 30 to 15 days before check-in: 50% refundable

Cancellation less than 14 days before Check in: Full value of the booking

No Show, without cancellation: Full value of the booking.

We do not refund or make credit for flight cancellations due to any circumstances. Please avail of a Travel Insurance to protect yourself against any flight cancellations.

Any changes to your reservation must be received no less than 30 days prior to your original arrival date via email, and such changes are subject to availability. If there is no available room, a credit will be issued.There are no refunds or credits issued for reservation changes within 30 days of the arrival date that reduce the number of nights stayed.

There are no refunds or credits issued for early check-outs.

There are no refunds or credits issued due to bad weather, tropical storms, hurricanes or any kind of acts of God. Any inconvenience caused by the mentioned occurrence are not subject to refunds or credits. Please avail of a Travel Insurance to protect yourself against any type of this unforeseen events.

All credits issued are valid for one (1) year from the original cancellation date. A credit can only be used for hotel reservations only but can't be used for other hotel services. The credit is transferable to our sister hotel - Arlene's Inn. A credit can be transferred to another person provided we received a written authorization from you.